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Receptionist

Exciting opportunity to join our team

We are delighted to welcome applications to join our friendly, dynamic team here at the Carriage House Clinic in Ardington. The clinic provides extensive private GP services and expert specialist menopause and women's health care, under the Oxford Menopause brand.

Our new receptionist will play a central role in the smooth and efficient running of the clinic. As the first point of contact for patients, you will be an important ambassador for the service, helping to create the welcoming, professional and reassuring experience we strive

to provide.

You will support patients throughout their journey with the clinic, from initial enquiries and

appointment booking through to attendance, follow-up arrangements and associated

administration. The role also involves supporting clinicians and colleagues, liaising with external healthcare professionals and ensuring the clinic environment is well organised, safe and welcoming.

The successful candidate will be friendly, approachable, highly organised and proactive, with excellent communication and customer service skills.

The role

The role is based at The Carriage House Clinic in Ardington.

Part-time, 9 hours per week, Mondays 0815-1745 with flexibility to provide additional cover

and weekend clinic opening (one Saturday/month).

£13.20 per hour during initial 6-month probationary period increasing upon successful

completion of probation. Saturday working enhancement: 1.5 times the standard hourly rate.

Our business is thriving and our new Receptionist will be a vital part of our team providing excellent care for our patients.

Benefits include: Free on-site parking; Private Medical Insurance; Pension; Sick Pay; Employee Discount; Staff Events.

What's required?

Essential requirements include:

- Confident IT skills, including Microsoft Word, Excel, Outlook and Teams.

- Excellent written and verbal communication skills.

- Previous experience in a receptionist, administrative or customer-facing role.

- Experience managing telephone and email enquiries.

- Excellent organisational skills and attention to detail.

- Excellent communication and interpersonal skills.

- Understanding of the importance of confidentiality, patient dignity and safeguarding.

It would also be desirable to have:

- Previous experience working in a medical, healthcare or clinical setting.

- Familiarity with medical terminology and clinical administration.

- Experience using electronic patient record or appointment management systems.

- Experience handling payments, invoicing and financial administration.

- An interest in menopause, women's health and general healthcare, with a willingness to

develop knowledge in these areas.

Download the full job description here

The application process

Online applications must be submitted using this form by 1600hrs, 30th November 2026, however we may close applications earlier than this date if a suitable candidate is found.

Interviews will take place on 17th, 24th, 30th November, 1st, 8th December, you must be available to attend interviews on these dates if invited.

If you have any additional questions or need assistance completing this application please contact jobs@thecarriagehouseclinic.com