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Business Operations Manager

Exciting opportunity to join our team

We are delighted to welcome applications to join our friendly, dynamic team here at the Carriage House Clinic in Ardington. The clinic provides extensive private GP services and expert specialist menopause and women's health care, under the Oxford Menopause brand.
As our business continues to develop, with a growing patient list and an increasing range of services, we are looking for a new Business Operations Manager to join our amazing team. The successful candidate will oversee our team of 10 receptionists, nurses and doctors, reporting directly to Dr Katie Barber, GP, Clinical Director and menopause specialist, who founded the clinic in 2020.
Our vision is to offer high-quality healthcare for our patients in a welcoming setting. We pride ourselves on high patient satisfaction and feedback and our new Business Operations Manager will take pride in their leading role to support the very best clinical patient care and experience. If successful you will help to maintain the high standards that we expect on behalf of our patients as well as exploring new opportunities to continually improve and grow our business.

The role

The role is based at The Carriage House Clinic in Ardington, with some opportunities for remote working by agreement, but oversight of the operations on site is essential.
The role is part-time working 18-20 hours per week at a pro-rata FTE salary of between £39,000 and £45,000 per annum subject to experience.
Our business is thriving and our new Business Operations Manager will be at the heart of this development. We anticipate the opportunity to develop the role along with the business in the coming years.
Benefits include: Free on-site parking; Private Medical Insurance; Pension; Sick Pay; Employee Discount; Staff Events.

What's required?

Essential requirements include:

- Proven experience managing operations within a similar environment.

- Strong financial and commercial acumen.

- Experience leading multidisciplinary administrative teams.

- Excellent organisational and project management skills.

- Strong analytical and problem-solving abilities.

- Excellent communication and interpersonal skills.

- Experience managing budgets and operational performance.

- Ability to manage multiple priorities in a busy environment.

- High level of professionalism and discretion.

It would also be desirable to have:

- Higher level qualification in Business Management, Healthcare Management or similar.

- Experience working within a private GP practice or private healthcare provider.

- Knowledge of CQC regulations and healthcare governance.

- Experience with electronic patient record systems and practice management software.

- Experience supporting business growth and service development.

The application process

Online applications must be submitted using this form by 1600hrs, 30th November 2026, however we may close applications earlier than this date if a suitable candidate is found. 
Interviews will take place on 17th, 24th, 30th November, 1st, 8th December, you must be available to attend interviews on these dates if invited.
Subject to references and notice period we would hope that the new role will commence in January 2027.
If you have any additional questions or need assistance completing this application please contact jobs@thecarriagehouseclinic.com

Does this job sound right for you?